Revenue-ranked feedback

Every complaint, priced. See the MRR at risk behind each theme.

Fervid turns every ticket, chat, and survey into themes ranked by MRR at risk, then recommends the fix. No manual tagging.

See your revenue at riskLive demo

Works with

IntercomHubSpotSlackZendeskand more

Product

See the dollars behind every theme

Themes ranked by revenue at risk, with the recommended fix attached

fervid / dashboard

Total Feedback

2,164

86 themes identified

Source Origins

Intercom60%
Zendesk25%
HubSpot15%

MRR at Risk

$47k

from bug-reporting customers

Overall Sentiment

62% positive 18% neutral 20% negative
01

Most Talked About

Top 5 of 86
Slow dashboard load times142
Need Slack integration98
Report export failing87
Mobile app improvements73
Confusing onboarding flow61
02

What to Build Next

Prioritized by revenue impact

CRITICALFix dashboard performance$18k
HIGHAdd Slack integration$12k
MEDIUMRedesign onboarding$8k
MEDIUMMobile push notifications$5k

Real dashboard. Real insights. No demo account required to get started.

How it works

Connect your tools. Get your revenue-ranked themes before standup.

No tagging, no spreadsheets, no two-week report cycles.

01

Connect in one click

OAuth into Intercom, Zendesk, HubSpot, or Slack. Conversations sync automatically.

02

AI does the analysis

Every message classified by topic, sentiment, urgency, and revenue impact. No manual tagging.

03

Act on what matters

Weekly digests and spike alerts with root cause analysis, not just theme clusters.

Features

Everything you need to fix the right thing first

From raw tickets to a revenue-ranked priority list, plus the 20 hours a week you get back

01

Revenue-weighted priorities

See what your highest-MRR customers care about, not just vote counts.

02

Weekly digest

Top themes and churn signals delivered before sprint planning. No report building required.

03

Spike alerts

Topic jumps 3x in 24h? You know immediately, not 2 weeks later.

04

Evidence briefs

Stakeholder-ready summaries with customer quotes and revenue data. No more copy-pasting from spreadsheets.

05

AI you can trust

Every insight grounded in real customer quotes. Root cause analysis that cites evidence, never hallucinates.

06

Always in sync

New conversations analyzed automatically. No manual tagging, ever.

Pricing

A fraction of enterprise feedback tools. Live in an afternoon.

MonthlyAnnualSave ~20%

Billed annually

Growth

$699/mo

Full intelligence suite

  • 1,000 items/month
  • 10 projects
  • 5 integrations
  • Weekly digests & spike alerts
  • Natural language queries
  • MCP / Claude Code integration
  • Jira integration
Start 14-day trial

FAQ

Get started

Find out what your feedback is costing you

Connect your tools and see the revenue at risk before your next standup.

See your revenue at risk